Frequently Asked Questions

1. How to download the complementary application?

-Scan the QR code on the speaker to jump to the download interface.

-Alternatively:

For iPhone users: Search for "GAMSING" in the App Store to download the application.

For Android users: Search for "GAMSING" in the Google Play Store to download the application.

2. Does it support headphones?

It supports 3.5mm wired headphones.

3. How to connect to other speakers?

We provide a 3.5mm cable, use the cable to connect the provided speaker to your own speaker.

4. How to find drum positions precisely?

-Please watch the instructional videos in the app to master the drumming techniques required.

-Follow the calibration instructions in the application. You need to recalibrate regularly because different playing modes or long-term playing may cause inaccurate drum position recognition.

-Always perform positioning before each use.

5. What is the charging time and playtime?

It takes approximately one hour to fully charge the battery. When all product indicators are constant green, the battery is fully charged. 

A fully charged product can be used continuously for about 4-6 hours.

6. Are they waterproof?

All devices are not waterproof; please keep away from water sources.

7. How to switch the cymbal to the bass drum for Double Bass?

Press the left foot pedal three times quickly to switch between two modes.

8. Can drum-beginners play?

After following the instructional videos in the application, you will be able to master it soon.

9. Can I personalize the position of each drums? Can I change drum tones?

We are still developing this feature and it is currently in the testing phase.

10. What is the main function of the 'M' button on the Speaker?

Disconnect the Bluetooth connection between the speaker and the phone.

11. What should be paying attentions during magnetic calibration?

When aligning the magnet, avoid nearby sources of interference, and keep a distance of at least 40cm from the air drum speaker.

12. What causes inaccurate drumming position and how do I solve it?

During drumming, avoid sources of interference nearby, and keep a distance of at least 40cm between the drumsticks, foot pedal, and air drum speaker.
Sources of interference includes: refrigerator, electric drum speaker, tablet, metallic objects, magnets, etc. (the closer the distance, the more obvious the interference).
The stronger the interference or the longer the time, the drumsticks will not be restored after repositioning, and you need to recalibrate away from the sources of interference.

13. How to use TF card slot?

Insert the TF card into the slot to play music, and the 'M' button on the speaker can switch music.